May 11th 2017, just received my tax information for 2016, today. This bank is unkind and extremely useless.
Someone messed up somewhere and now my account is overdrawn $400.
I honestly do even know where to start. The communication of this bank is terrible. I called to see they can please pay a charge that was going through my account and I will pay at a later date. Julia who is a teller said that they already paid it and I do not have to worry. I log on to my account several days later and they returned the charge. On another occasion, they tried to charge me for unauthorized expenses on my account. Someone got a hold of my account number and charged $500 from a car loan I have never heard of. When I found out about this issue I immediately rushed to the bank to clarify everything. A banker named Gema said not to worry she will simply return the charge and not charge me a fee. I asked her if this charge was going to keep coming through each month and she said no. For the next three months the charge kept going through!! It would take them several days to reverse the charge and refund my money! The bank obviously can care less about your financial concerns. In all honesty save your time and money. This bank is another Wells Fargo just not as big. Three words to discribe this bank: Unprofessional, untrustworthy and unscrupulous.
Anb Bank is a US Bank based in Glenwood Springs, Colorado. Anb Bank is located at 2624 Grand Ave, Glenwood Springs, CO 81601, USA.
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