Nice hotel. Not spectacular. Small breakfast area. Comfy beds.
HI-X is always a good value, clean rooms, helpful staff, basic continental breakfast, but I chafed a bit at paying the increased amount to be in Glenwood Springs, it was for travel soccer, so wasn't thrilled at the vacation destination markup *and* in the shoulder season no less, *and* the town is under major construction so getting around was challenging.
What a wonderful experience! Jim was awesome checking us in, the room was wonderful, and they not only had breakfast, but cookies too! Awesome location and great rates, you won’t regret booking here. Thank you Jim!
Hotel staff was friendly and our room was cozy and clean. The decor could use some updating but we were comfortable. We appreciated having a washer and dryer to wash our dirty hiking clothes, too! We had a great (included) breakfast before we left, including coffee and fruit. I'd stay here again next time I'm in the area.
However, of all breakfast staff monitoring the continental breakfasts at these hotels, this was the first one that was truly service-oriented - she was great - give her a raise, manager! She was friendly, interactive (most just keep stocking the breakfast and don't say a word to guests), and helpful! She made your hotel stand out above the rest.
The overall facility is consistent with other Holiday Inn Expresses we have stayed at, which is to say clean and modern but not fancy. The staff wasn't just friendly though, they made me feel welcome. The woman working the front desk made me feel like I was the only guest. The woman working breakfast hustled to ensure everything was constantly stocked and quickly responded to requests. The facilities were great, but it was the staff who really made the stay special.
My family and I stayed at another chain hotel the three nights prior. Although in the same price bracket, everything just felt a notch above at the Holiday Inn. The decor was nicer, the room was cleaner, the bed a little more comfortable, and the quality of breakfast food better. My stay at the other hotel was okay. The extra touches at this Holiday Inn made me happy I chose to stay here and I would gladly do so again.
Holiday Inn Express Glenwood Springs Aspen Area is a US Lodging based in Glenwood Springs, Colorado. Holiday Inn Express Glenwood Springs Aspen Area is located at 501 W 1st St, Glenwood Springs, CO 81601, USA.
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